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Office Administration for CSEC
Office Administration for CSEC
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Ann-Margaret Jacob
Price: £25.99
ISBN:
978-1408516140
Publication date:
13/01/2012
Paperback:
368 pages
Dimensions:
265x195mm
Availability: In stock.
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Description
Features
- This course will help students to:
- Develop an awareness of the principles, procedures and technological competencies required for office administration
- Develop various skills including interpersonal, planning, organising, problem solving and management
- Provide students with the capability to adapt to changes that affect the business environment
- Develop the wide range of attitudes, attributes and behaviours necessary for the world of work
- Lay the foundation for career development and further business education Key features include:
- Learning objectives
- Exam Tips
- Case Studies
- In-text questions to test progress
- Did you know?
- Key points
- Activities
- SBA guidance throughout, giving students the chance to develop the necessary skills throughout the course of study
- Examination-style questions at the end of each module to provide examination practice
This page was last updated on 22 December 2024 at 20:30 GMT
Table of Contents
1: Office orientation
2: Communication
3: Recruitment and orientation
4: Information management
5: Reception and hospitality
6: Meetings
7: Travel arrangements
8: Human resource management
9: Accounts and financial services
10: Procurement and inventory management
11: Sales, marketing and customer service
12: Operations, despatch and transport services
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